If you're not receiving your verification code, follow these troubleshooting steps:
- Try to resend the code after five minutes.
- Make sure you are entering your number associated with your MyKuya account.
- Check your cellular reception.
- If you are using the MyKuya web app, try logging in using a different browser or in private mode.
If no code is still received by this time, contact firstname.lastname@example.org or in-app support and we'll look into it for you.